No. 039/26 Dear Colleague ROYAL MAIL: THE COLLECTIVE PLAN – ANNUAL BENEFIT STATEMENT & ADJUSTMENT LETTERS Branches and members are advised that the Collective Plan has issued its first Annual Benefit Statement and adjustment letters. These will be sent via second class post from today, Monday 9th February to all scheme members who were in the Collective Plan between October 2024 and March 2025. The Annual Benefit Statement tells Collective Plan members how much they’d built

No. 038/26 For the Immediate Attention of All: Postal Branches Royal Mail Divisional Representatives Area Distribution Representatives Area Processing Representatives Area Delivery Representatives Parcelforce Regional Organisers Dear Colleagues, National LGV Recruitment Exercise Following discussions at national level as part of the Rebuilding Royal Mail, Section 5 commitment on Reducing Reliance on Agency Workers, it has been agreed that a national Recruitment Exercise for

No. 033/26 2nd February 2026 To: All Branches Dear Colleagues, PURCHASE OF ANNUAL LEAVE (POAL) As you may know in 2025, the company suspended enrolment and continuation of Purchase of Annual Leave (POAL) due to concerns about possible legal risks under National Minimum Wage (NMW) Legislation. Since that time, our members have continued to receive the benefits of purchasing annual leave without being required to pay or make up associated payments. The legislation states tha

No. 37/26 3rd February 2026 Dear Colleague, National CWU DRP on the Equalisation of New Entrants’ Pay, Terms and Conditions The CWU has today, in line with the legally binding Dispute Resolution Procedure under 3.2, registered a formal DRP against EP and Royal Mail for failing to honour their commitment to equalise new entrants’ pay, terms and conditions. This relates to their current failure to honour the following: EP’s commitment of 18th December 2024, Rebuilding Royal Ma

No. 27/26 29 th January 2026   Dear Colleague, Dispute Resolution Process, USO & Equalisation We have today received formal notification from Royal Mail that they have activated the Dispute Resolution Process on Universal Service reform. Within their heads of disagreement they are stating they want to deploy the Optimised Delivery Model 4 into 3 duties method change. This is following a meeting we had yesterday with EP. The Dispute Resolution Process now results in one month

Today we have informed the Communication Workers Union (CWU) that we will move discussions regarding deployment of Universal Service reform into our Achieving National Agreement Procedure in an effort to reach agreement. Universal Service reform is essential for our future and any further delay in deploying the changes threatens our financial resilience, particularly at a time of significantly increased costs for Royal Mail. The Pay Agreement that we reached last year assume

Please see the latest update from Headquarters on all topics related to USO Reform and Section 5 of the EP/CWU Agreement.

No. 018/26  TO:         ALL BRANCHES  Dear Colleague, CWU OBITUARY LIST 2026 Branches will know it is normal practice to include in the General Conference Agenda pad a reference to those members who have served the Union in many different capacities who have sadly passed away since the previous conference.   However, Branches should note that the last General Conference took place in 2022. We are therefore calling on Branches to supply the names of those they believe should b

No. 010/26 Dear Colleagues, Member Status on CWU OLS Membership System The purpose of this LTB is to clarify the membership status displayed in the membership system for members. The system has several status labels, the most common being pre-pending, pending, current, lapsed and stopped. Pre-pending (Online Joiners) This is the first stage. The membership department must assign a branch and check that all the correct details have been provided. If completed correctly (no mis

No. 266/25 To:   All Branches Dear Colleagues, UPDATE ON EMPLOYMENT RIGHTS BILL Branches will be aware of the recent media reports that the government has amended the Employment Rights Bill so that protection from unfair dismissal will commence from six months of employment, rather than the first day of employment. The purpose of this LTB is to inform branches of the circumstances surrounding this decision and the discussions between trade unions, business and the government

No. 257/25 New Posting Peg Trial (Revised Version) Within Royal Mail – Background and Update Dear Colleagues, Further to LTB 184/25, issued on 26 th August, that sought to update Branches and members on the trial activity linked to a further prototype Posting Peg at the Ary, Ashford, Boole & Seaforth, Bury and Plymouth Delivery units, which followed two previous trials of new Posting Peg designs. While a series of LTBs have been issued covering all trial activity to date, as

No. 263/25 Royal Mail – Use of Parcel Cubes in Delivery and Collection Dear Colleagues, The purpose of this LTB is to confirm to Branches and members that Royal Mail have officially launched the availability and use of Parcel Cubes for both delivery and collections. This information will be officially issued to RM Ops on Monday, 1 st December. Branches will recall that, over a prolonged period of time, Royal Mail have undertaken several different trials covering the wider op

No. 239/25 31st October 2025 USO Pilot Office – Jointly Agreed Peak Guidance Dear Colleagues, Further to LTB 216/25 outlining the CWU views regarding the ODM model and the impasse within the National Talks, which had subsequently confirmed that Royal Mail / EP Group have taken a step back and have now fully confirmed there will be no further pilot units or roll out of the USO until the new year and that any deployment will only take place once an overall national agreement ha

UPDATE FOR ROYAL MAIL GROUP MEMBERS CWU members will be aware of a communication issued yesterday by Royal Mail confirming they will no longer be seeking any further deployment of USO reform until 2026. This is a position the union communicated many weeks ago and it has now been confirmed openly by the business. This is welcomed. Our priority now will be fixing the issues in the USO pilot units. We want to make it clear to members that we will not be reaching an agreement on

No. 224/25 Dear Colleague ROYAL MAIL: DRUGS & ALCOHOL – FOR-CAUSE TESTING PILOT Further to LTB 157/25 dated 30th July.  The For-Cause Testing Pilot for Drugs & Alcohol has been operating now for just over nine months since the original Pilot commenced in January in Wales, with subsequent extensions into the Anglia, South West, South East, South Central and Northern Ireland ROD areas.  During this period, Royal Mail has reported there have been just four tests, only one of whi

NATIONAL BRIEFING - UPDATE ON NEGOTIATIONS WITH ROYAL MAIL GROUP / EP GROUP TO ALL POSTAL BRANCHES An online National Briefing will be held on Monday 20th October from 11:00-13:00. It is crucial we deliver a full and comprehensive update on: - New Entrants’ Terms and Conditions - CWU / EP Agreement - USO - Quality of Service / OFCOM fine - Compensation for CWU members and representatives targeted during and after 2022 dispute - Membership engagement plan We ask all senior rep

No. 218/25 To:   All Branches World Mental Health Day 2025 – Friday 10th October Dear Colleagues, World Mental Health Day is coming up...

No. 219/25 Dear Colleagues, Just Can’t Wait Toilet Card Scheme & Toilet Map UK Following on from LTB 052/25 issued on the 6th March...

No. 214/25 For the Immediate Attention of All: Postal Branches Divisional Representatives Area Delivery Representatives Area Processing...

No. 190/25 For the Immediate Attention of All: Postal Branches Divisional Representatives Area Processing Representatives Area Health &...