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LTB 268/23 - Royal Mail Peugeot Partner & Peugeot Expert Electric Vans – Repetitive Incidents

No. 268 /2023

31 October 2023

Our Ref: V4/23

To: All Branches

Dear Colleagues,

Re: Royal Mail Peugeot Partner & Peugeot Expert Electric Vans – Repetitive Incidents of Total Electric Failure Causing Stalling, Non-Starting and Cutting Out Whilst Being Driven:

A number of enquiries have been received from CWU Area Safety Reps and drivers regarding the repetitive incidents of total electrical failures in Royal Mail Peugeot Partner and Peugeot Expert Electric Vans with the affected vans unexpectedly stalling, failing to re-start and sometimes cutting out whilst being driven.

Having now met the Royal Mail Group Fleet, Senior Fleet Engineers, we are informed that this issue is covered by RM Fleet Technical Service Bulletin (TSB) 08/23 (copy attached), issued in July after reports of these cutting out incidents whilst out on delivery/collection with the ‘Traction Warning Message’ coming up on the dashboard.

The Fleet Engineers report that it was initially thought that this was a ‘Trimble System’ software issue but when pursued with the manufacturer Peugeot, they investigated the issue and identified a software problem and released a vehicle recall notice which the attached Technical Service Bulletin (TSB 08/23) covers in relation to the affected vehicles requiring the uploading of a modified Peugeot eVCU software update.

As you can see from the TSB, this fault potentially affects 2958 Royal Mail Peugeot e-Expert vans and e-Partner vans. On checking the progress of the recall campaign, Royal Mail Fleet report that to date 834 vans have been recalled and the work completed with more work orders currently open.

Royal Mail Fleet are currently exploring the option of Peugeot supporting Royal Mail Fleet Workshops with Peugeot dealerships also undertaking work on some of the outstanding vans in order to get the ‘Red’ safety campaign completed as soon as possible but Peugeot report that their resources are also stretched.

Royal Mail Fleet are continuing to work through the campaign with all due urgency and will complete the work at the earliest opportunity.

Yours sincerely

Dave Joyce National Health, Safety & Environment Officer

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