Addendum To The National Agreement Between Royal Mail Logistics And The CWU

Addendum To The National Agreement Between Royal Mail Logistics And The CWU On The Deployment And Use Of Telemetry Equipment In The Royal Mail Network LGV Fleet


Branches and representatives will recall in June 2014 an agreement was endorsed by Postal Executive in regard to the use of Telemetry in the Network function (398/14 refers), with GPS based tracking systems enabling the accurate and timely reporting of vehicle movements and aiding in the improvement of driving styles.


Currently Royal Mail Logistics use Isotrak as a telematics service for their LGV Fleet. Isotrak has supplied Royal Mail with telematics services since 2003 with the last review into the Canbus key measures being in 2014. Since 2014, Royal Mail’s fleet size and type has changed significantly, alongside this the telemetry capabilities have also evolved.


Through engagement surveys and informal discussions, the feedback that was been received indicated the telematics service is no longer aligned to the needs of the driver. Royal Mail and the CWU therefore jointly reviewed the current measures within the telematics and looked at information available through other Logistic providers, taking into account, Isotrak current trends and Canbus Key measures, that align more towards the current fleet and support safe and efficient driving.


An Addendum has now been agreed and endorsed by the Postal Executive, a copy of which is attached for your information (Annex A). Colleagues will note that the changes agreed will still support the following key measures:

  • Accurate recording of end to end performance, supporting improved decision making

  • Real time visibility on the Network enabling pre-notification of arrivals and collections

  • Real time visibility on breakdowns supporting improved security and safety for drivers

  • Improved in cab communications and driver interface

  • Improved vehicle /driver utilisation

  • Improvements in driving styles and driver behaviours


The following changes to the measures will be applied on the Isotrak Telemetry system: