Coronavirus COVID-19 – Supporting Members Returning to Work.

Re: Coronavirus COVID-19 – Supporting Members Returning to Work.

Over the last couple of weeks we have been engaging with Royal Mail to ensure any members returning to work from absence due to Coronavirus COVID-19 are given maximum support and any concerns are dealt with prior to returning to work including ensuring you understand what the environment currently looks like, what support you can expect and ensure your needs and concerns are taken into account.

This LTB and attachments explains the process we have agreed with Royal Mail, which should be followed, however not all stages may be required. It covers all Royal Mail Group employees, including Parcelforce and RMPFS. Quadrant will be covered by Compass Group Policy.

Members will be in different categories.

Extremely clinically vulnerable – advised to shield

Carers of extremely clinically vulnerable – have an NHS letter of the person they are shielding

Clinically vulnerable – Over 70s, pregnant employees, or those with an underlying health condition

Carers of clinically vulnerable – stringently social distancing

Non-clinically vulnerable – e.g. employees at risk of domestic abuse

Members who are Extremely Vulnerable and Carers of Extremely Vulnerable

Members who have received the letter from the Government / NHS will continue to shield in line with the Government advice. Currently these dates are:-

Wales – 16th August

Scotland – 31st July

England & Northern Ireland – 30th June


Members in the extremely vulnerable category will continue shielding until the dates above, unless Government advice changes or members receive updated advice themselves.

Members who are in all other Categories

It is understandable members may be fearful about returning to work and ensuring they keep themselves and their loved ones safe. Members should always follow Government / NHS advice. Whilst there is indication the Governments in England and Northern Ireland may extend the period of shielding, at the time of writing there has been no announcement.

We have agreed the following process with Royal Mail to support members returning to work. The process is a 4 step process to ensure all members’ concerns are taken into account and any adjustments required for you as an individual can be put in place for your safe return to the workplace. The process is a 4 step process, however, not all of the steps will be applicable to everyone. This process should be carried out with the full involvement of the appropriate CWU Representatives.

Step 1

Members will be contacted by their line manager to discuss their current circumstances and have a discussion about a return to work.

The discussion will be non-threatening, looking to support you and will include, however not be limited to:-

Ensuring you know of any social distancing measures which have been put in place and how they will be maintained.

Allow you to visit the office prior to returning where requested.

Ensure input from Occupational Health in any medical decision to return to work.