top of page

Latest Updated Coronavirus/Covid-19 – Frequently Asked Questions and Answers Guidance Document

No. 386/2021

13 September 2021

Our Ref: E1/21

To: All Branches

Dear Colleagues,

Royal Mail Group – Latest Updated Coronavirus/Covid-19 – Frequently Asked Questions and Answers Guidance Document (Version 9)

Further to LTB No. 222/2021, Royal Mail Group informed CWU/HQ that following the substantial changes to and removal of Covid-Secure restrictions by the UK Governments (in England – week commencing 19 July 2021, Northern Ireland – 26 July 2021, Wales – 7 August 2021 and Scotland – 9 August 2021), as reported in other Letters to Branches, the previous Coronavirus Q&A series of updates were ceased by Royal Mail Group and following a review of the content, Coronavirus Q&A documents have been re-started from issue 1 and so on.

I attach for your information Version 9 of the Royal Mail Group, Managers’ Coronavirus/Covid-19 Frequently Asked Questions and Answers Guidance document, issued by the business on 9 September 2021.

At the commencement of the Coronavirus/Covid-19 outbreak, Royal Mail Group established a ‘Business Pandemic Team’ which includes all national heads of department and this team meets regularly to review the situation across Royal Mail Group and to issue update Questions and Answers information communications to all managers, which is cascaded throughout the business.

The Coronavirus Guidance, Version 9 Q&A document has been shared with the Union’s Health, Safety & Environment Department and is hereby circulated for information and reference purposes for CWU Regions, Health and Safety Reps, Branch Reps, Divisional IR Reps and members.

Changes made since the previous version have been highlighted in yellow. The changes involve; self-isolation and face coverings.

The Q&A documents are circulated to all RMG managers and are also available to access through a link on the Royal Mail Group ‘Intranet’, in the ‘Managers Update Messages’ section on the RMG Coronavirus portal.

Contents List:

  1. Shared Vans

  2. Social Distancing

  3. Face Coverings

  4. Self-Isolation, Testing, Vulnerable Colleagues and Enforcement Visits

  5. Cleaning, Facilities & CSP Cash Handling

  6. Operations

Any enquiries regarding this LTB or feedback on the RMG Q&A document should be directed to Dave Joyce CWU National Health, Safety & Environment Officer. Issues received in connection with the attached which are appropriate to other CWU/HQ Departments will be passed on the appropriate National Officer.


  • RMG Coronavirus Guidance Questions and Answers V9

Yours sincerely

Dave Joyce National Health, Safety & Environment Officer

21LTB386 Royal Mail Group – Latest Updated Coronavirus Covid-19 – Frequently Asked Questions and Answers Guidance Document (Version 9)

Coronavirus Guidance Questions v9

18 views0 comments
bottom of page