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No. 074/24 TO:  ALL BRANCHES Dear Colleague, UN Anti-Racism Day – Stop The Hate Demonstrations Branches should note that the next UN Anti-Racism Day rallies organised by the TUC and Stand Up To Racism are taking place on Saturday 16th March 2024 in London and Glasgow, with the Cardiff rally the following day. These rallies will make an important statement that trade unions and other organisations are opposed to racist and xenophobic rhetoric directed towards marginalised groups. With a General Election just around the corner, the Tory Government will be ramping up their attacks on migrant and minority communities so it is more important than ever that we stand united and say no to hate. The meeting points for the rallies are in the process of being confirmed and we will communicate all of these as soon as we have them. For now, please put this important date in your diaries and make sure you make your plans to support the UN Anti-Racism Day. The CWU are committed to combating racism and fascism and our union has had fantastic support at past events. We hope we can again demonstrate our solidarity as part of a global day of anti-racist protest. Branches and members in Wales and Scotland are encouraged to support their regional event and we will circulate flyers for these soon. You can find out more information about the demonstrations here. Any queries relating to this LTB should be directed to equality&education@cwu.org Yours sincerely, Dave Ward General Secretary Kate Hudson Head of Equality, Education & Development 24LTB 074 – UN Anti-Racism Day -Stop The Hate Demonstrations

No.   073/24 To:   All Branches Dear Colleagues BBC PANORAMA – ROYAL MAIL: WHERE’S MY POST – MONDAY 26TH    FEBRUARY 8PM BBC Panorama will be broadcasting a special episode on Royal Mail on Monday 26th February at 8pm on BBC One. The show will highlight the current state of play with regards to Royal Mail and the future of the postal service. A wide range of customers, managers and politicians have been interviewed. The union has also been engaged in the programme but as always with these productions, editing will cut contributions down significantly. What we know is the programme will spark a major debate on Royal Mail in the coming days and weeks and we will maximise our voice in that. Branches should bring the planned programme to the attention of our members. Yours sincerely Dave Ward General Secretary Martin Walsh Deputy General Secretary (Postal) 24LTB073 BBC PANORAMA ROYAL MAIL WHERES MY POST MONDAY 26TH FEBRUARY 8PM

No: 072/24 20th February 2024 TO:  ALL BRANCHES Dear Colleague, Women’s Networking Event Registration – Reminder Further to LTB 023/24 this is a reminder that Branches will need to register their representatives attending the Women’s Networking Event. The event is taking place at CWU Headquarters on Tuesday 5th March 2024, between 10:30am and 4pm and will be held in Conference Rooms 2&3, located on the 4th floor. It is important that attendees register so that preparations can be made for HQ visitor passes to be prepared in advance of the day. Any enquiries relating to this LTB, or to register for this event should be directed to equality&education@cwu.org Yours sincerely, Kate Hudson Head of Equality, Education & Development LTB 072/24 – CWU Women’s Networking Event Registration – Reminder

No: 071/24 19th February 2024 TO:  ALL POSTAL BRANCHES BRT&G Agreement – Network Window – Delivery Office Start/Finish Times CWU Update Dear Colleague, Branches and members will be aware that on Friday 16th February 2024, a Royal Mail & CWU Joint Statement was issued on Network Window, in LTB 068/24, which outlined the commitment to continue to work together on employee impact from this change. We know that one of the most emotive issues in the recent dispute with Royal Mail Group was undoubtedly later start and finish times in delivery offices, and from today, members will have new start times displayed in their offices alongside the suggested date for these to commence. The CWU also issued the ‘Your Voice in the Workplace’ newsletter which confirmed that we would produce our own online spreadsheet where members can see details of the proposed changes for their offices. This is now live on the CWU website via https://www.cwu.org/national-agreement-proposed-start-and-finish-times-new/ The above link confirms the latest position is as follows: 1019 Delivery Units under 60 minutes 368 Delivery Units with less than 15 minutes impact 627 Delivery Units less than 30 minutes. 84% of Delivery units to be finished before 15:30 96% of Delivery Units finished before 16:00 234 units over 60 minutes with now have the option to further mitigation which caps this at a maximum of 75 minutes. In addition to the above, a CWU call for an all Reps briefing online has been arranged for 4pm tomorrow (Tuesday 20th February) and a link will be issued to CWU Branches and Area Reps to share with their local Reps. We will also be working on a Frequently Asked Questions document to support CWU Reps and Members in this process. We know this is a very difficult and challenging issue and we will ensure the Union is doing everything possible to mitigate the impact and likewise continues to communicate with members and provide updates in due course. Any enquiries in relation to this LTB should be addressed to DGSP department. Yours sincerely, Martin Walsh Deputy General Secretary (Postal) Davie Robertson Assistant Secretary Mark Baulch Assistant Secretary LTB 071/24 – Network Window_CWU Update_DO start and finish times

No   070/24 TO:  ALL BRANCHES WITH POSTAL MEMBERS Dear Colleague, Royal Mail Property & Facility Solutions – Election of: 1 Regional Cleaning Representative – North Region Further to LTB 031/24 dated 23rd January 2024, please see below the result of the ballot that closed today. NORTH REGION Any enquiries regarding this Letter to Branches should be addressed to the Senior Deputy General Secretary’s Department on telephone number 020 8971 7237, or email address sdgs@cwu.org. Yours sincerely, Tony Kearns Senior Deputy General Secretary LTB 070/24 – Royal Mail Property & Facility Solutions – Election of Regional Cleaner Rep – North Region

No: 068/24 16th February 2024 TO:  ALL POSTAL BRANCHES BRT&G Agreement – Network Window – RM/CWU Joint Communication Dear Colleague, Branches and members will be aware that the CWU has been actively seeking to provide updates in relation to Network Window and the publication of the Delivery Office start and finish times that will be published on Monday 19th February on Delivery Office notice boards. As such talks have continued between Royal Mail and the CWU as we jointly recognise that the revised Network Window represents one of the biggest changes to the operation and its associated impact on employees’ start and finish times. It is jointly recognised that there has been a lot of good joint working at all levels which have helped mitigate start and finish times in the vast majority of the UK, achieving a much improved position from that originally envisaged when the BRT&G Agreement was signed. The headlines are as follows: 1000 Delivery Units below 60 minutes 360 Delivery Units with less than 15 minutes change 610 Delivery Units with less than 30 minutes change 82% of Delivery Units last letter by 15:30. 96% of Delivery Units last letter by 16:00. Both Parties however recognise that the impact on start and finish times is a concern for employees in a small number of units where the start time has moved by over 60 minutes. As such we have agreed a further Joint Statement which is attached that confirms the following key principles: Royal Mail and CWU have agreed the facility for a unit to take 15 minutes meal relief between wave 1 and 2. This will help mitigate the start and finish time by 15 minutes. This option must have the support of the Delivery employees, local CWU representative, and local manager within the unit. This option only applies to those units who are over 60 minutes. Both Royal Mail and the CWU are continuing to explore options in Scotland to advance the flow of work from other Mail Centres into the Inward Mail Centres in Scotland. The aim of this work is to try to find further mitigation to start times. In addition, Royal Mail will also continue to look at a small number of other sites where further mitigation may be possible. Both parties remain committed to working together at all levels to try and find pragmatic and workable solutions from the impact of the Network change on employees and CWU members. We will closely review the implementation of the Network Window changes through the first 12 weeks of live operations and additionally post peak 2024. For the avoidance of doubt, the start times published on 19 February are your new start times. If they do change then these will be published in your unit. We would like to jointly remind you that the Exceptions Process opens on 19 February 2024. In addition to the above we have also issued a CWU communication which confirms that you early next week, the CWU will: Call an all reps briefing online on Monday. Produce our own online spreadsheet where members can see details of the proposed changes for their offices. Hold multiple live events for with the members next week. Produce a range of other communications. I know this is a very difficult and challenging issue. However what is absolutely clear is the interventions of the union and the support of you as members continue to put pressure on the company to put further mitigation on the table. Any enquiries in relation to this LTB should be addressed to DGSP department. Yours sincerely, Martin WalshDeputy General Secretary (Postal) 24LTB068 Network Window Joint Statement Network Window Joint Statement 24LTB068

No 065/24 13th February 2024 TO:  ALL POSTAL BRANCHES Dear Colleague, BRT&G Agreement – Royal Mail/CWU Joint Communication Covering Seasonal Variation and Joint Statement on Resolving Surplus and Displaced Employees in Processing Branches and members will be aware that the CWU is actively seeking to resolve a number of outstanding issues with the business to ensure we continue to rebuild trust with our Reps and Members in the workplace. As reported at the National Briefing last week through the agenda updates, discussions have continued on a daily basis and we have now finalised two documents with the business as outlined below: Seasonal Variation and Agreed Joint Communication with the Following Key Summary: After examining the latest workload forecasts, Royal Mail and the CWU have agreed to extend this Low Season by four weeks, supporting better resourcing to workload outcomes and offering further opportunities to give employees back time owed from the High Season in 2023. To ensure employees’ seasonal variation hours are balanced out by December 2024, the Summer 2024 Low Season will be reduced by 4 weeks. In summary: Winter Low Season 2024 Between weeks 49 – 52 (26th February 2024 until 24th March 2024 – 4 weeks) full-time employees will continue with reduced 35 hours per week attendance. Full-time Delivery employees will start 14 minutes later and finish 10 minutes earlier during this period. For part-time employees their attendances will reduce by 10 minutes. Summer Low Season 2024 During the Summer 2024 period, during weeks 13 – 23 (24th June 2024 until 8th September 2024), full-time employees will typically work at 35 hours, in line with the agreement, for 10 weeks. This will mean that full-time employees will start 14 minutes later and finish 10 minutes earlier and part-time employees will work 10 minutes less per day. The peak period for 2024, where full-time employees will typically increase their hours to 39 hours, will remain for 5 weeks (18th November 2024 – 22nd December 2024). The same principles as agreed in previous joint communications also flow through to the updated position above and allow changes to be made to the PSP/DDS systems. The full Joint Communication can be accessed via https://www.cwu.org/seasonal-variation. Joint Statement on Resolving Surplus and Displaced Employees in Processing – Key Summary This has been a longstanding issue between both parties and we have continually made it clear to the business that we need to resolve the matter and the current impasse was not conducive to improving industrial relations. Furthermore, it has been subject to significant debate at CWU forums and briefings in respect of the mental wellbeing of CWU members affected across the Mail Centres impacted and that was further echoed at the National Briefing last week via CWU Branches and Reps outlining some outrageous examples within their areas. As such we have now been able to agree the attached Joint Statement in order to progress the following key points: The Joint Statement includes the following key points: That no displaced staff have to leave the mail centre to attend the redeployment pool. That displaced staff can sign for overtime and vacancies in the mail centre. That bump VRS will take place to allow displaced staff to pick up their duty. That they will be able to use their seniority to sign for other duties in any resign. That we will review the redeployment moving forward. We believe the above will be welcomed by the members in the affected Mail Centres and likewise for our Branches and Representatives this is a big step in the right direction to support them in addressing this longstanding issue.  However whilst this will be welcomed, we acknowledge there is still more work to do in this area and will be doing this as part of the National review contained with the Joint Statement. The full Joint Statement can be accessed via https://www.cwu.org/resolving-displaced-employees-in-processing/. Both parties have today jointly launched the contents of the above Joint Statement/Joint Communication with the RM Regional Operations Directors and CWU Divisional Reps to ensure both parties have briefed the content jointly and that we further demonstrate the willingness on both parties to resolve issues between us and seek to work together going forwards. We would like to thank the Branches, Representatives and the Members for their continued support and especially those impacted by the issues created in Mail Centres by being deemed surplus and we will continue to provide updates following the National reviews. Any enquiries in relation to this LTB should be addressed to Patryk Haracz on pharacz@cwu.org. Yours sincerely, 24LTB065 – Joint Communication Covering Seasonal Variation and Joint Statement on Resolving Surplus and Displaced Employees in Processing

No: 063/24 For the Immediate Attention of All: Divisional Representatives Area Distribution Representatives LGV Representatives Dear Colleagues, JOINT STATEMENT BETWEEN RM NATIONAL DISTRIBUTION AND THE CWU ON THE DEPLOYMENT OF THE 2024 PAD REVISION Branches and Representatives are informed that in line with the commitments contained in the Business Recovery, Transformation and Growth (BRT&G) agreement, discussions have been taking place with the business in relation to progressing arrangements for the 2024 PAD Revision activity. Branches will be aware that activity this year is required to align with the scheduled Network Window changes and flight removals in June 2024. As such, both parties have concluded an agreed Joint Statement to enable the early commencement of the “Data Gathering” activity in line with the tried and tested process. Building on the processes developed in previous reviews, this year’s discussions have retained aspects of the data gathering process to recognise the increasing fluctuations in workload by modelling across an agreed week rather than a single day, as was previously the case. While at the request of Royal Mail the document has been restructured with the process now appearing in an annex, effectively all aspects of the process will mirror previously agreed arrangements. Attached for information is a Joint Statement covering the details and process for the deployment of this year’s review, which has been endorsed by the Postal Executive. As with the previous PAD Joint Statements, the process fully recognises the role of the CWU at all levels and all activity will be overseen by the Area Distribution Working Group. Colleagues will note that the Stage 1 Data Gathering will commence on 12th February 2024 and representatives are therefore requested to engage with management accordingly in relation to the activity and release arrangements. Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary, email: shayman@cwu.org quoting reference: 054.06. Yours sincerely, Davie Robertson Assistant Secretary 063-24 – JS on Deployment of 2024 PAD Revision 09.02.24 JS Deployment of 2024 PAD Revision 09.02.24

No 062/24 8th February 2024 Dear Colleagues, Royal Mail Group: BRT&G Agreement Section 6.4.1 – Sick Pay Arrangements Further to LTB 056/24 dated 6th February.  We are aware that since this week’s payslips have been received there have been enquiries from members starting to repay monies owed due to the changes to sick pay as per the BRT&G Agreement. We recognise the process and calculation for repayment is complex however Royal Mail have provided assurances that, in line with our Agreement on the application of the new sick pay arrangements, they have deducted no more than the £50 maximum in this week’s wage. That said, Royal Mail acknowledge there are a very small number of cases where issues have been identified and these will be made good via BACS payments to the appropriate members this week. A further Joint Statement (attached) has been agreed to provide reassurance and clarity and this includes an explanation of how the repayment of monies are reflected on payslips.  Additionally, the FAQs have been updated.  Branches and Reps are encouraged to ask members impacted to access the Sick Pay Recovery tile on the People App for guidance on how overpayments are being managed. The tile enables individuals to see the total overpayment amount, the rate of recovery per pay period and the number of pay periods before the overpayment will be cleared.  Members can also call the Payroll Helpline on 03456 060 603 for assistance. The Joint Statement also enables members to retrospectively seek an exception in line with the Agreement. As a reminder, the maximum deduction will be £50 per week for full-time members and pro-rata for less than full-timers. If there are any cases that exceed this amount, please ensure this information is provided to the DGS(P) Department as a matter of urgency so that representations can be made to address concerns. Yours sincerely, Martin Walsh Deputy General Secretary (Postal) Andy Furey Assistant Secretary LTB 062-24 – Royal Mail Group BRT&G Agreement Section 6.4.1 – Sick Pay Arrangements Appendix 1 – Joint Statement CWU on Sick Pay 08022024 Appendix 2 – Sick Pay Changes_FAQs

Scotland No2 branch are holding there Annual General meeting on SUNDAY THE 25TH OF FEBUARY 2024 at Branch Headquarters York House 14 south St Andrews Street Edinburgh (details on the poster) starting at 1pm till 3pm and we welcome any member of the CWU who would like to attend. In attendance at the meeting as guest speakers for the event are CWU General Secretary Dave Ward and CWU Deputy General Secretary Martin Walsh. Have you questions you want answered, what's happening in your workplace, what could be happening in your workplace with the up and coming Network changes, revisions or even the general culture this is Your Chance, Your Voice. Please let us know if you can attend to confirm numbers by accepting here, contacting your local rep or contacting the Branch Secretary at bsec@cwuscot2.org. Thank you

No: 061/24 TO:      ALL BRANCHES Dear Colleague, CWU Online Course Applications Branches will be aware that the new Membership Portal is now LIVE. The full 2024 Core Programme is now available in the Portal and Branch Admins are able to apply for courses for role holders in their Branch. A “How to” video is available here https://youtu.be/TTtxH7w6Of4. When applying for courses Branch Admins should make every effort to ensure, the contact email for the applicant is up to date or this will cause delays. All applications that have already been made have been uploaded to the Portal.  After course cut-off dates, successful applicants and Branch Secretaries will be emailed with details and authorisation forms in the normal manner. Previous courses undertaken are in the process of being added to the new system. Proportionality Data: Branches will continue to be able to view their Branch Proportionality figures and now have the ability to have specific views of their data which we hope will be useful. Please forward any feedback or enquiries relating to this LTB to courseadmin@cwu.org in the first instance. Yours sincerely, Kate Hudson Head of Equality, Education & Development 24LTB 061 – CWU Online Course Applications

No. 060/24 Dear Colleagues, Successful Trial And Launch Of Maternity Trousers Into Uniform Range (Royal Mail) Further to LTB 092/22 (Letter To Branches) which announced an agreed trial of a new style and designed Maternity Trousers. Whilst the trial and its joint conclusion have been subject to prolonged delay, it can be confirmed that following positive feedback from frontline colleagues the new Maternity Trousers are now available to employees through the normal process for acquiring uniform. Accordingly, please find attached a Royal Mail/CWU National Terms of Reference – Uniform Maternity Trouser, that confirms the details and feedback from this trial. The Department would like to place on record our thanks to those who took part in the trial and gave feedback, which led to alterations and improvements prior to the Maternity Trousers launch. Any queries to the content of the above please contact the Outdoor Department reference 500, email address: JRODRIGUES@cwu.org. Yours sincerely, Mark Baulch CWU Assistant Secretary LTB 060.24 – Successful Trial And Launch Of Maternity Trousers (Royal Mail) Royal Mail CWU National Terms of Reference Maternity Trouser